PRIVACY POLICY
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
• Help remember and process the items in the shopping cart.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.
However, you will still be able to place orders .
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
• Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By emailing us
• By calling us
• By logging in to your account
• By chatting with us or by sending us a support ticket
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
SURFACE KOATINGS, INC.
134 Davis St. Portland, TN 37148
info@surfkoat.com Tel: 615.323.9461 Fax: 615.323.9816
PRIVACY POLICY
Prohibition of Child Sexual Abuse and Exploitation (CSAE)
• Zero Tolerance Policy: PolyrezPro.Shop (Surface Koatings, Inc.) has a zero tolerance policy towards Child Sexual Abuse and Exploitation (CSAE). As used herein, “Child Sexual Abuse and Exploitation” and “CSAE” refer to any activity involving the abuse or exploitation of minors, including the production, distribution, or possession of child sexual abuse material (CSAM). Any content, actions, or communications that involve or promote CSAE or CSAM in any form are strictly prohibited on this platform.
• Prohibited Conduct: Users must not engage in, solicit, produce, distribute, or facilitate the creation or dissemination of any content that exploits, harms, or threatens to harm children. This includes, but is not limited to: Any form of child pornography (as defined by 18 U.S.C. § 2256) or depictions of children in sexually explicit conduct. Any content that sexualizes minors or is intended to solicit personal information from minors. Engaging in activities or transmitting communications that victimize or intimidate minors in any way.
• Reporting and Enforcement: Users are encouraged to report any suspected violations of this policy to PolyrezPro.Shop (Surface Koatings, Inc.) through our designated reporting mechanisms. PolyrezPro.Shop (Surface Koatings, Inc.) will review all reports and take appropriate action, which may include reporting to law enforcement agencies, removing content, and permanently banning users found to be involved in such activities. All reports are treated with strict confidentiality. PolyrezPro.Shop (Surface Koatings, Inc.) will promptly review reports promptly and initiate investigations when necessary.
• Legal Compliance: PolyrezPro.Shop (Surface Koatings, Inc.) complies with all applicable laws concerning the protection of children, including cooperating with law enforcement agencies in their efforts to combat CSAE. Users are reminded that generating, sharing, or promoting CSAE material is illegal and subject to severe criminal penalties under local, state, federal, and international law. Users are responsible for ensuring that any content they upload, share, or engage with does not inadvertently contain or promote CSAE. PolyrezPro.Shop (Surface Koatings, Inc.) has a legal obligation to report any detected CSAM to the National Center for Missing & Exploited Children (NCMEC) and relevant law enforcement agencies, in compliance with the PROTECT Act (18 U.S.C. § 2258A).
• Account Termination: PolyrezPro.Shop (Surface Koatings, Inc.) reserves the right to terminate access to any user who violates this policy or any part of our Terms of Service related to prohibited content and behaviors, without prior notice. By using PolyrezPro.Shop (Surface Koatings, Inc.), you affirm your commitment to adhere to this policy and help create a safe and respectful environment for all users, especially minors.
PolyrezPro.Shop (Surface Koatings, Inc.) process to report confirmed child sexual abuse material (CSAM):
Staff Training:
All relevant staff, especially those in content moderation and customer support, will receive initial and annual refresher training on identifying CSAM, legal obligations, and appropriate handling procedures.
Verification Process:
Once a report of CSAM is received, a verification process to confirm the nature of the content. This process is handled by trained professionals who can distinguish CSAM from other types of content accurately.
Reporting to NCMEC:
After confirming a piece of content as CSAM, PolyrezPro.Shop (Surface Koatings, Inc.) reports it to the National Center for Missing and Exploited Children (NCMEC). This is done through NCMEC’s CyberTipline (cybertipline.org) in compliance with mandatory reporting obligations under the PROTECT Act (18 U.S.C. § 2258A). This includes relevant details in the report, such as the nature of the content, where it was found, any information about the user who posted it, and the context in which it was discovered. Reports shall be submitted as soon as reasonably possible without delay.
Cooperation with Law Enforcement:
PolyrezPro.Shop (Surface Koatings, Inc.) is willing to cooperate with law enforcement authorities as needed. This includes providing any information that can assist in investigations or legal proceedings related to CSAM cases. Content Removal and User Ban: PolyrezPro.Shop (Surface Koatings, Inc.) will immediately remove any confirmed CSAM from the platform and permanently ban user accounts involved in its creation, distribution, or facilitation. In cases under investigation, temporary suspension may be used pending final outcomes.
Record Keeping:
Keep detailed records of all CSAM reports, including the actions taken in response. This documentation will be crucial for legal compliance and for any future audits of your content moderation practices. Detailed records of all CSAM reports, actions taken, and communications with NCMEC or law enforcement will be maintained for a minimum of five (5) years, or as otherwise required by law. All CSAM reports and related records will be handled with strict confidentiality and stored securely to prevent unauthorized access, in accordance with data protection laws.
Review and Update Policies:
Regularly review and update your policies and procedures to ensure they remain effective and compliant with current laws and regulations regarding child protection.
SURFACE KOATINGS, INC.
134 Davis St. Portland, TN 37148
info@surfkoat.com Tel: 615.323.9461 Fax: 615.323.9816
To report information about a missing
or exploited child call
24-Hour Call Center:
1-800-THE-LOST (1-800-843-5678)
Report child sexual exploitation online at
